The hotel, thinking.
There's a kind of magic hiding inside a hotel. The moment a guest makes a wish, the whole house quietly comes to life to make it real.
In most hotels, the wishes get lost.
A guest asks for a little something — and it begins a long, tired journey. A note here, a call there, a "someone will get to it." Half the wishes never find their way home.
A wish is whispered
"Could I have some extra towels?" — and off it floats into the busy air.
It wanders, alone
A sticky note. A missed call. A shift change. The wish gets tired and forgotten.
No one's quite sure
Did it happen? Who has it? The manager can only shrug and hope.
But what if the hotel had a little magic of its own?
That's Solivian.
Something unseen, woven through every room and hallway — that hears each wish the second it's made, and never lets one get lost.
One small wish — and the whole house awakens.
"Hey Sol — breakfast at 8, and a car after." Every intent parsed in one breath, routed to the right hands in parallel.
It finds the right hands
The one attendant who's free, ready, and nearest — like the hotel just knew.
It sees it through
Watched from start to finish. No note to lose, no soul to forget.
It remembers who shone
It knows whose hands did the work — how kindly, how quick.
The story is written
Every wish granted folds quietly into the numbers, true and clear.
A towel, a car, a cocktail, a quiet hour.
Whispered in any of 32 languages, by voice or text — every wish finds the right pair of hands.
An AI voice concierge that speaks for your hotel.
Multilingual, always on
A native voice persona trained on hospitality phrasing — not a translation layer.
Trained on your house
Your menu, your spa hours, your shuttle. Sol sounds like your hotel.
Voice, text, or device
In-room push-to-talk, mobile, web — staff see one unified conversation.
It remembers everyone.
With every visit the magic learns a little more — and, only ever with a guest's blessing, carries those kindnesses from stay to stay, even from one hotel to the next.
It knows them already
"Welcome back — your corner suite and your sparkling water are waiting." No one has to ask twice.
It greets them anywhere
A guest beloved at your seaside hotel is known at your city one — comforts travelling with them, kept private.
It senses what's next
A late checkout they'll likely wish for? The front desk is nudged to offer it — before the thought forms.
At last — the whole house, lit up.
Not a patchwork. A single intelligent layer — front desk, housekeeping, F&B, spa, valet, security, finance — orchestrated, not siloed.
Front Desk & Check-in
Automated arrivals, room-assignment intelligence, preferences across stays.
Concierge & Requests
Voice and text requests routed instantly, with live status.
Food & Beverage
In-room dining, reservations, dietary preferences surfaced.
Spa & Wellness
Booking, therapist matching, treatment memory and intuitive upsell.
Housekeeping
Real-time room status, priority queuing, minibar and maintenance.
Valet & Transport
Vehicle tracking, arrival prediction, chauffeur dispatch.
Facilities & Activities
Pool, gym and excursion scheduling, occupancy-aware.
Security & Compliance
Access control, incident logging, role-based visibility.
Revenue & Finance
Billing orchestration, dynamic-pricing signals, reporting.
Anyone can add a voice at the door.
Few can make the whole house listen.
One living system
The wishes, the hands, the work and the numbers all breathe together — not a trick tacked on.
Memory that travels
A guest known across your whole family of hotels, with care and privacy — beyond any simple bot.
Protected & trusted
Patent-protected, multi-tenant, isolated by row-level security. Trusted from day one.
White-label to the bone.
Runtime theming means your property looks and sounds like your property — not like our software. The technology disappears; only your hospitality remains.
Choose a property accent — the whole page re-skins live.
Built to scale.
Priced per room, billed monthly, tiered by the modules you switch on. Onboarding is free.
The guest experience
- Sol voice concierge in 32 languages, always on
- Guest app + in-room requests, voice or text
- Cross-property memory, consent-gated
- White-label theming — your brand, end to end
The whole property
- Everything in Concierge, plus —
- All 16 roles & the operations consoles
- Revenue & upsell engine, surfaced at intent
- Row-level-security isolation & priority onboarding
Begin with one small corner.
We lay the magic over what you already use, light up one part of the house, and let your people feel it — in thirty days.
The things operators ask.
Solivian is an AI-first operating system for hotels. It replaces disconnected hotel systems with one intelligent layer that hears each guest request, routes it to the right team, sees it through, and surfaces revenue and insight to managers in real time.
Sol is Solivian's AI voice concierge. It speaks the guest's language, is trained on each property's services, remembers guest preferences across stays, and works over voice, app and in-room devices.
Yes. Runtime theming means each hotel keeps its own logo, palette and voice. The technology disappears; only the hotel's hospitality remains.
Onboarding is self-serve and runs over your existing systems, so a property can light up one department in days rather than the industry's typical six-month rollout.
Yes. Solivian is multi-tenant with row-level-security isolation per hotel, and the cross-property guest brain is consent-gated.
Step inside a complete property.
The full Solivian demo — every role, every dashboard, seeded with a complete luxury hotel.
Your guests make a wish.
Your hotel makes it real.
Light up one corner of your hotel — and let your guests feel the magic in thirty days.